How to Correctly Utilize User-Generated Content on Social Media

A brand can reasonably assume that if a person shares a photo on social media and tagged the brand in the photo and/or used the brand's hashtag means they intended for the company to see it and hopefully share or repost it. The most common way that this happens is through the use of a specific hashtag, which can convincingly be argued would only be used by consumers aware of the company’s campaign and gives implied consent. 

Here are 4 Key Rules When Utilizing User-Generated Content:

  1. Photo credit must always be given to the photographer.

    • Example: Photo by @username, Photo credit: @username, 📷: @username, etc.

  2. Do not make any changes to the photograph. For example, do not crop, edit, or add text to the photo in any way without explicit permission from the photographer.

  3. Copyright of images will always be retained by the photographer so if a business or brand wants to use an image found on social media for purposes other than sharing on their social media channels, it is best practice to ask permission from the photographer before using the image on any sort of marketing material, print or digital. Businesses and brands may ask for permission through social media via commenting or direct messaging.

  4. If images are to be used outside of social media, always discuss with the photographer first.

    • Ways to Ask Permission:

      • Comment on photo asking for permission to repost image or what your intentions would be for that image.

      • Direct Message the photographer asking for permission & explaining usage intentions.

When in doubt about what to do the safest route is to ask permission from the photographer that way there is no misunderstanding.

 
 An App we use is called Repost. It can put the photographer's Instagram username on the image/video or for $1 you can upgrade to remove this feature.

An App we use is called Repost. It can put the photographer's Instagram username on the image/video or for $1 you can upgrade to remove this feature.

 

Vocabulary Terms for Sharing USG on Social Media

  • Repost (Instagram)

  • Retweet/Quote Tweet (Twitter)

  • Share (Facebook)

Disclaimer: This information should not be construed as legal advice or legal opinion. You should not rely on any such information as legal advice without actually consulting with legal counsel.